IT Support Specialist

Job Locations US-IN-Indianapolis
# of Openings
Information Technology


The DEEM LLC IT Department is looking for a full time Support Specialist. You will need at least 3 years of professional, hands-on computer experience.


DEEM LLC is a mechanical and electrical company centrally located in Indianapolis, Indiana with satellite offices throughout the Midwest down to the southeastern United States. DEEM offers HVAC, Plumbing, Electrical, Refrigeration, Industrial Piping, Building Automation, and Sheet Metal Installation and Services.


Knowledge, Skills and Abilities:

  • A minimum of three (3) years of professional, hands-on computer experience, including; Server and workstation installation and configuration in a Microsoft networking environment
  • High School degree / GED is required. Post-secondary education, such as an Associate or Bachelor degree in a related field from an accredited institution is preferred
  • Preferred A+ certified computer hardware technician, Cisco Associate certification and MS certified on Microsoft Windows XP / 7, TCPIP, Desktop Support
  • Experience providing end user support by answering support requests and proactive monitoring for all designated hardware
  • Will help maintain IT infrastructure including servers, switches, routers, wireless access points, workstation and laptop computer hardware, installation of system boards, memory, hard drives, processors, NICs and workstation network cable connectivity
  • Proficiency in scripting languages a plus
  • Working knowledge of Cisco IOS, Microsoft Operating Systems including Windows Server 2003, Windows Server 2008, Windows Server 2012, Windows 7, and Windows 10 (experience with Microsoft applications is required). Experience with Linux operating systems a plus.
  • Knowledge of hardware and software diagnostics, configuration, installation, maintenance, and repair.


Additional Requirements:

  • Must have a clean driving record and possession of valid driver’s license
  • Must be willing and able to pass a drug screen and background check


Special Requirements

  • High degree of accountability
  • Strong interpersonal skills
  • Highly developed verbal and written communication skills
  • Ability to interact effectively, professionally, and collaboratively with internal and external clients
  • Close attention to detail, strong organizational skills, and ability to prioritize and multi-task
  • Ability to manage multiple assignments with changing priorities



  • Medical / Dental / Vision Insurance
  • Paid Vacation (PTO - up to 3 weeks, based on number of years of industry field experience)
  • Six paid Holidays
  • Life Insurance
  • Short term and Long term Disability Insurance
  • 401k with generous company match


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