DEEM

Service Dispatcher

US-IN-Indianapolis
# of Openings
3
Department
Service

Overview

We are currently seeking a Service Dispatcher who can multi-task and communicate professionally via email and over the phone. The ideal candidate is flexible and easily able to work within a team, able to work in a fast paced environment and where quality and high achievement levels are important.

DEEM, LLC is a commercial mechanical and electrical company offering HVAC, Plumbing, Electrical, Refrigeration, Industrial Piping, Building Automation, and Sheet Metal Installation and services. We are centrally located in Indianapolis, Indiana with satellite offices throughout the Midwest down to the southeastern United States.

Responsibilities

Knowledge, Skills and Abilities:

  • At least 3 years of experience as a dispatcher in a service industry
  • Dispatch up to 30 Service / Field Technicians in multiple states
  • Daily Scheduling of Technicians
  • On Call and After Hours Scheduling
  • Close Work Orders, Communicate with Account Coordinators, Field Personnel and Customers
  • Must be able to use MapQuest, Microsoft Office and Excel

Qualifications

Additional Requirements:

  • Must have a clean driving record and possession of valid driver’s license
  • Must be willing and able to pass a drug screen and background check

 

Special Requirements

  • High degree of accountability
  • Strong interpersonal skills
  • Highly developed verbal and written communication skills
  • Ability to interact effectively, professionally, and collaboratively with internal and external clients
  • Close attention to detail, strong organizational skills, and ability to prioritize and multi-task
  • Ability to manage multiple assignments with changing priorities

 

Benefits:

  • Medical / Dental / Vision Insurance
  • Paid Vacation (PTO - up to 3 weeks, based on number of years of industry field experience)
  • Six paid Holidays
  • Life Insurance
  • Short term and Long term Disability Insurance
  • 401k with generous company match

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.